Return and Exchange Policy

    1. Return Eligibility:


    At Khushbu Namkeen, we strive to deliver products of the highest quality. We accept returns only in cases where the product has a manufacturing defect.

    1. Inspection upon Delivery:


    We conduct thorough quality checks before dispatching any order to ensure that you receive fresh and flawless products. However, we encourage you to inspect the package upon delivery. If you notice any visible damage to the package, please inform the delivery personnel immediately.

    1. Reporting a Manufacturing Defect:


    In the unlikely event that you receive a product with a manufacturing defect, please contact our customer support team within [X] days of the delivery date. To facilitate a smooth resolution, kindly provide details of the defect along with supporting images.

    1. Exchange for Damaged or Defective Products:


    Once we verify the manufacturing defect, we will be happy to exchange the damaged or defective product with a fresh and perfect one. We will cover the shipping costs for the return and exchange of such products.

    1. Non-Returnable Items:


    Apart from products with manufacturing defects, all other items are non-returnable. This includes products ordered by mistake, change of mind, or any other reason. We do not offer refunds or accept returns for these cases.

    1. Reordering Option:


    In situations where an exchange is not applicable, the customer has the option to reorder different products from our available range. Our customer support team will gladly assist you in selecting suitable alternatives.

    1. Cancellation Policy:


    Orders can be canceled within [X] hours of placement. Once the order is dispatched, cancellation requests will not be entertained.

    1. Packaging of Return Items:


    When returning a product with a manufacturing defect, please ensure that it is packed securely to avoid any damage during the return transit. We recommend using the original packaging if possible.

    1. Refund Policy:


    As mentioned earlier, we do not provide refunds for any reason, including manufacturing defects. Our commitment is to provide you with fresh and top-quality products, and we will ensure that you receive a replacement for any defective item.

    1. Contact Us:


    For any return and exchange-related inquiries or to initiate a return due to a manufacturing defect, please contact our customer support team via [email/phone number] during our business hours.

    Please note that the Return and Exchange Policy is subject to change without prior notice. We appreciate your understanding and cooperation in adhering to this policy. At Khushbu Namkeen, we value our customers and are dedicated to providing the best possible products and services.

Product Enquiry